This was my first brew, everything was calculated correctly although I was using a syringe to add in the BB/BA/Grapeseed. Quite possible I could have measured out wrong within a ML. My friend Bruce is raved about, smell of powder/look/feel was on point. Ordered 50g and scale read exactly at 50g. I'm positive it wasn't crashed when I first put it in the top of the bottletop filter, was completely clear and golden it's almost as if the filter made it crash or it just so happened to crash within that time period, about 24hrs after I heated it up (wanted to see if it would crash before I filtered). My guess is it's overdosed or I didn't add enough BB.
Now that I know where it came from, I think you are right, very unlikely its bad product. Although everyone makes mistakes, I would do a melting point test.
When you reheat, does it go back to a clear solution again?
Was the __ kind of silky looking and off white in color before you used it?
You said you used a syringe to measure your fluids, did you use a small one for a large amount of fluid transfer? In other words, did you use a 10cc syringe to measure say 75ml of fluid? Because, its very easy to lose track of how many times you sucked and squirted, know what I mean?
As IB said, maybe you need to measure the entire bottle to see if you have the correct amount of total fluid. If not, then maybe thats an indication that you mis measured.