HERES ONE THAT JUST HAPPENED TO ME.
damn, felt like MYRICK for a sec there :lol:
Anyohow,
Cutomer: yes i would like to join your gym.
Me: OK,> hands a rate sheet to him<
Customer: I see your rates have changed from the last time i was here.
Me: So where you a member at one time?
Cust: yes, i was a member about a year or so ago.
Me: your last name? > i pull up his file<....... say's here that you paid for a month& enrollment, and came in one time after that, your last visit was 2-15-02.
cust: wow! thats a long time, do i still have to pay the enrollment? (My enrollment fee is a lousy $25.00)
ME: yes, your contract expired a long,long,time ago.
Cust: do i need to pay the new rate or the old rate?
Me: ummmmmm.....The new one.
Cust: well why, i was a memeber.
Me: You paid for a month, came in once, you pre pay for your time in here, what you do with it is totally up to you.
Cust: oh i see, but i dont think i can afford to pay both.
Me: well when you decide what you want you let me know.....O.K.
HAVE A NICE DAY AND THANK YOU FOR WASTING MY TIME!
thats my #1